Support

 

We have useful resources to help you get started and train others in your team in Charity Edit. 

Getting Started 

We help you get started with our simple step by step guide which you can download here

Getting Started Guide

Video Tutorials

Access bite size video tutorials available on demand through our dedicated support site. The support site is for our sister product built on the same edit platform as Charity Edit.

Video Tutorials

Live Training Webinars 

Join us for our Getting Started live webinar on our sister product, built on the same platform as Charity Edit. Whether you’re trialling Charity Edit or you’re a client wanting to refresh on getting the most out of their website, this is a helpful session. You don't need any technical experience to join in!

Register your place

 

Free unlimited technical support

Whether you're on a trial of Charity Edit or you've signed up for subscription with us, you can receive free unlimited technical support. We're highly recommended for our friendly and relatable support, with a great team dedicated to helping you and your teams.

You can reach us Monday to Friday 8:30am - 5:00pm.

helpdesk@charityedit.co.uk and a support ticket will be raised for you.

0121 651 1140 [option 2] to speak to one of our technical support team.